Operational analytics
Data source: Not connectedAnalytics Dashboard
Reporting is prepared from client-specific workflow events after onboarding. This public page now shows the current setup state instead of demo numbers.
No connected dataset yet
Client analytics appear after a managed deployment is connected.
The dashboard does not publish sample scores, artificial volume, or estimated savings. Once a workspace has real workflow events, reports can show verified operational data for that client.
Setup state
1
Connect approved source systems during managed onboarding.
2
Map events to workspace, workflow, and portal records.
3
Publish client-specific report views after validation.
4
Enable alerting only after thresholds are agreed.
Verified reporting
Onboarding requiredConversation completion and containmentAvailable after connection
Handoff volume and escalation rateAvailable after connection
First response time across integrated channelsAvailable after connection
Exceptions and system reliabilityAvailable after connection
Alerting
No alert thresholds are active on the public page.
Production alert rules are scoped to the client workspace and configured after event sources are connected.