Fulfillment & Delivery Policy
Effective Date: August 15, 2026 · Digital SaaS Provisioning Standards
1. Electronic Delivery of Digital Services
All products and services sold on amoskalets.com are digital Software-as-a-Service (SaaS) products, autonomous AI assistants, and custom automation configurations. No physical goods are shipped.
Instant Delivery: Upon successful payment via Square, your account is provisioned immediately. You receive instantaneous access to your Client Portal, assistant configuration tools, and workspace dashboard.
Confirmation Email: A transaction receipt and onboarding confirmation email are dispatched to your registered email address within 5 minutes of payment completion.
2. Managed Pilot & Custom Onboarding Timeline
For clients subscribing to managed pilots (Starter or Professional) or requesting custom integrations, our technical team initiates onboarding within 1 business day:
• Step 1 (Day 1): Discovery & scoping confirmation with our lead engineer.
• Step 2 (Days 2–3): Custom agent persona setup, prompt architecture tuning, and integration testing (CRM, Slack, Telegram, Webhooks).
• Step 3 (Days 4–5): Final validation, client sign-off, and live endpoint activation in your production environment.
3. Service Access & Support Availability
Your AI agents operate 24/7/365 in high-availability cloud infrastructure with continuous monitoring and automated failover.
Standard support is available Monday through Friday, 9:00 AM – 6:00 PM GMT. Priority support subscribers receive 24/7 incident response for critical service interruptions.
4. Delivery Inquiries & Contact
If you have not received your onboarding confirmation or have questions regarding access credentials, please contact us immediately:
Email: contact@amoskalets.com (or andriimoskaletsgb@gmail.com)
Merchant: amoskalets.com · AI Business Automations
Location: Northern Ireland, United Kingdom